EMV Chip Cards

What You Need To Know!

Your new UCFCU chip card is your debit card containing an embedded computer chip, which provides the ability to securely store and process data and provides increased protection against lost, stolen or counterfeit card fraud.  Chip technology is the next evolution of electronic payments, and is helping to make an already secure payment system more secure. 

What are the benefits of the chip card to UCFCU members?
Consumers have a lot to gain from the migration to chip technology.  Benefits include:
-Added security
-Chip cards are difficult to copy, steal or counterfeit
-Chip cards securely store and process data

Will my account number change?
No.  Your account number will not change.  The expiration date on your new card will be updated, so you may have to contact or edit any merchants / billers and provide your new card information for any recurring or scheduled electronic payments.

Do I need to activate my new card?
Yes.  Once you get your new card, you will need to activate it immediately by following the instructions that will be included with the card.  Your old card will be deactivated as soon as you activate your new card.  Please destroy your old card once you have activated your new card.

What information is stored on my chip card?  Is it secure?
The information stored on the chip is the same that is currently stored on the magnetic stripe.  The chip generates a one-time transaction code, instead of your card information.  This makes the card difficult to counterfeit or copy.

Will chip card transactions be conducted differently than magnetic stripe transactions?
Members can expect to see minor changes when conducting a chip transaction at a chip-enabled terminal:
-You will insert your card into a device or terminal rather than swipe it.
-You will leave your card in the device for the duration of the transaction.
-Simply follow the prompts on the terminal screen.  The screen will authorize you to remove the card when the transaction is complete.

Is the magnetic stripe on the card being eliminated?
No.  The magnetic stripe will remain on your new UCFCU Debit Card to allow members to use cards at ATMs and store terminals that have not yet been upgraded, and in countries that have not been migrated to chip technology.

Where can I use my chip card?
Chip cards will continue to have a magnetic stripe so the card will work at non-chip terminals.  You can also use your chip card anywhere Visa cards are accepted (in stores, online, over the phone and at ATMs).



UCFCU Will Never…

Please be aware that United Community FCU will never ask a member via email or text to give us personal information about themselves or their account. You should never provide your personal information to links sent to you through email or text messages. Notify a United Community FCU staff member immediately if you suspect someone may have your information or suspect fraud of any type.




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